FlyerTalk Forums - View Single Post - Slow start of service

Nov 13, 2024 | 9:13 am

#20

FlightNurse

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Join Date: Feb 2005

Location: PHX & AGP

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Posts: 13,329

Quote:

Originally Posted by PHXflier

Coming back to the reason/title of the thread: yesterday, with some pretty minor intermittent turbulence, they decided to cancel the drink service on SFO-PHX after having handed out their very salty snacks some 30-40 min into the flight. The flight time was 1.5 h and the flight was an hour late... One of those cases where everyone was eagerly awaiting their drink. Just a "we hope to make it up next time" non-apology, and no apology for the delay either. They used to handle issues like this a lot better than they did yesterday...

DL has had crews stay seated with minor rough air for a 3-hour flight on the climb out of MSP. I get the whole safety thing, but I think the airlines have figured out ways of saving more money, don't so service at all.

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