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Thread: Changing non-refundable hotel booking after flight cancellation?
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Old Nov 13, 2024 | 1:00 am
  #11  
Andriyko
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Originally Posted by tboons
Hi,

i contacted the hotel and the reservation executive said it cannot be changed as I booked through the system. Any one can help?

There is only a chat function and the chat person told me to manage my booking online but i can’t use it.
I had a similar result with Hilton Rome Airport following a flight cancelation. I am not sure anyone can do anything if the hotel refuses to change or cancel the reservation. After all, they are within their rights to.
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