I'm a +3 member and am mostly satisfied with the card. Redeeming points is quite easy as they just purchase a ticket for you...and I earn miles on that ticket Three members of our family have the card so we have earned a total of 12 Ritz Carlton free hotel nights. Unfortunately they seem to be fairly restrictive as far as availibilty goes. Have tried to book hotels in Cancun, Maui, Barcelona, Laguna Nigel, Dubai and New Orleans and never were their hotels available. Getting the free hotel stays was one of the main reasons I use this card and now it seems to be less attractive. I'm going to investigate the new AA offer before I start using my SW Amex more often.