FlyerTalk Forums - View Single Post - Charges for cancelling Avios redemption [Dec 2024 BA now charging up to £35]
Old Nov 12, 2024 | 11:54 am
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Originally Posted by nickal320

The lowest possible cash amount was £12.50 + some thousands Avios, so I suspect the glitch is ongoing, correct?

Is it always preferable to cancel online rather than by phone in this case?
Correct refund processed.

Always cancel online if poss. Telephone cancellation will cost £35 or the cash element of the ticket - whichever is the lower. Tel agents have no discretion over this.

Last edited by Frequentflyer99; Nov 12, 2024 at 2:05 pm
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