FlyerTalk Forums - View Single Post - What is it with compensation?
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Old Nov 10, 2024 | 3:53 pm
  #5  
krispy84
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10 Years on Site
 
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 3,185
Well done OP for posting, this won’t be a popular viewpoint here.

While there are plenty of genuine cases where discretionary compensation / customer service gestures are warranted, there has been compensation creep recently, judging by FT.

£150 a head Brunchgate vouchers for flights in 2025 is a classic example. Call me a cynic; but I’m sure there have been plenty of complaints in advance prompted after hearing what was on ‘offer’ from BA.

Some will say ‘why shouldn’t I take it’, I say: you’re shooting us all in the foot.

I’ll standby for incoming ….

EDIT: I’m deliberately not including ‘UK261’ etc. in the above.

Last edited by krispy84; Nov 10, 2024 at 4:23 pm
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