Originally Posted by
Menno
I was just reading through SAS's Diamond perks, and they have – to my understanding – implemented this in quite a nice way. Pick any flight at the same departure day, but request it already when checkin is open. Would be good if AFKL adopts this too, because I agree with
Mike_Paris that 'you need to call on same day' can be very inconvenient for some flight times.
SAS Explanation:
The « same day » rule for flight change , was up to recently exactly the same for « AF Abonnés » cards holders.
Due to customers complaints, they changed it in the favour of 14 hours window before your original booked flight which allows now the flexibility for changes on the evening for your next morning flight.
I personally valuate very much this change, as indeed I do not need to wait anymore to call the hotline at midnight .