There are many excellent software professionals who care greatly about the quality of AS.com, the apps, and the customer facing tools such as CSA Mobile and Block to Block in the Seattle area. (Image too, still!)

The amazing software team that AS had around 2014-2019 has been diluted, mostly because of upper (even more--upper upper (read "innovation")) management.

The addition of non-AS teams has helped throughput, but quality has gone down and often the ones holding the bag and solving the problems are longtime AS people. A bunch of these problems aren't even bugs--just environment settings because non-AS teams don't understand the big picture.