Originally Posted by
Confus
They wouldn’t use a successful CEDR case as reason or excuse to close an account, that would patently be treating the customer unfairly, at least in the absence of evidence of poor behaviour as well.
Well clearly BA wouldn't want to be seen to be doing it. But given they can probably just do it without much reason randomly a few months later... Corps have done worse things though perhaps BA is more prone to cause pain through incompetence rather than this level of malice.