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Thread: Iberia downgraded ticket--how to get compensation under EU261?
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Old Nov 5, 2024 | 1:34 am
  #11  
csycsycsy
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Originally Posted by earth3003
Thanks for the link--greatly appreciated!
Maybe you can give IB one last try before going to AESA

Quote them their own write up of the same rules
https://www.iberia.com/es/passengers-rights/ (part 4 downgrading)

Interesting they say "To begin the reimbursement procedure in the cases mentioned, the ticket purchaser should contact the office, Agency or Point of Sale where the ticket was purchased."
Did you buy direct from IB?
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