FlyerTalk Forums - View Single Post - Frustrating experience with Finnair bag charges and customer service
Old Nov 4, 2024 | 2:32 pm
  #4  
kiteloop
10 Years on Site
 
Join Date: Dec 2010
Posts: 31
Originally Posted by Jainzar
Do you hold an OWS or OWE status? And did you fly Economy or Premium Economy?

At least to my experience AY refunds the baggage fee rather easily if the airport agent made a mistake in charging you.
It was regular economy. The status is MVP with Alaska which I believe maps to OW Ruby. It looks like Ruby doesn't add any additional free baggage, so now I'm confused why my ticket/app showed 2 or 3 free check-in items.
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