Originally Posted by
enemigo
I did, and got back:
”We're sorry to hear you weren't satisfied with the meal choices on your flight to New York. We understand this isn't what you have come to expect when you travel with us, so we appreciate why you needed to let us know.
We don't underestimate the importance of food and drink on a flight, and the menu changes are something that we are continuing to review based on our customers feedback. Thank you for taking the time to share this with us.
Once again, please accept our apologies for your experience on this occasion. We appreciate you have choice of airline and hope you continue to choose us going forward.”
One generic response way to irritated an organic 6/7k TP who flies at the pointy end on revenue tickets…
So the million dollar question… will you be voting with your feet?