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Thread: Discussing Bonvoy "Complimentary Enhanced Room Upgrade" T&C
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Old Nov 3, 2024 | 2:28 pm
  #11  
billdokes
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Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
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Originally Posted by lowkeyflyer
Recently I had a 1-night stay where the agent said no upgrade available, I showed her the phone with the availability. She took a "second look" and said it was available (this was the lowest tier suite) but I would have to be charged $40 a night as a Titanium. Thoughts on this?
That is totally unacceptable, and a complete scam. I would have never accepted that...but would have pushed HARD for the UG once she said it was available. Please name and shame the property!!
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