Originally Posted by
Catrachaviajera
See the upate above. I was credited but only after the AMEX agent manually did it rather that being automatically triggered as it used to be before. Luckily when I called re a transaction over the summer that should have triggered the credit but didn't, she noted the other transactions and said she would manually adjust so that I use all my UA credit. I hope yours gets posted too!!
We have confirmation from 2 members that purchased on 10/21 and another 1 on 10/23 that all received credit automatically dated 10 days post purchase so it seems that TB method is still alive and well, but the airline fee credit is just taking a bit longer to post.
Your purchase of 10/21 also received the credit on 10/31 which is exactly the same day as the other 10/21 so I'm personally not convinced that this wasn't part of the automated process as well and the member you quoted will probably automatically receive the credit as well after ~10 days.