Thanks. Seems like the penalty thing is unrelated then. No, this was online - klm.nl for the route AMS-ATH.



That 103 euro is the fee for the direct flight priced at 20K miles. But you are right, when selecting that actual flight it seems to now have been reduced back to 73 euro, without the 30 euro booking fee. So it looks like the fee was removed...though remnants are still showing in the system. Which makes all of this even stranger...was this a temporary mistake? Are they prepping for the introduction of new fees?