FlyerTalk Forums - View Single Post - WestJet to outsource call center customer service to El Salvador
Old Nov 1, 2024 | 8:04 pm
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FlyerJ
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WestJet to outsource call center customer service to El Salvador

Wow.

Apparently it’s new / additional call center staff (not replacing the existing people) but … wow.

https://www.cbc.ca/player/play/video/9.6552135

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