Originally Posted by
vantage03
I think it’s pretty clear that long term loyalty customers are not flying as much as LH / M&M anticipated they would under the new system….
It seems you are right. However, on the other hand, loyalty in general seems less and less important to airlines. The trend seems to be no frills, but if you want the frills, pay extra. So maybe a decline in membership numbers is exactly what they expect or even want.