Originally Posted by
philemer
Thanks for your thoughts. I just emailed the "guest experience manager" saying we don't have to have an accessible room and to change us if possible. May be too late & may not matter anyway as u/g seem kind of rare here.
If we are u/g graded to a better room does that show up right away in the app?
Cheers!
For that hotel you chose a very good method of contact.
But please let us know how it goes. Suites have long been highly improbable at that hotel, but more recently a hard place to get any upgrade. But this should be a less busy time of year so who knows.