FlyerTalk Forums - View Single Post - FAQ : Why can't I check in online? OLCI and boarding pass difficulties
Old Oct 30, 2024 | 6:40 pm
  #1  
ANNIVONGIBON
 
Join Date: Oct 2024
Posts: 1
Exclamation Online check in error

Hi - I'm getting the following error trying to login for my flight back from New York JFK to London Heathrow at 19:45 tomorrow (31st October), arriving in London 06:45 (1st November).
  • We’re sorry, we cannot complete online check-in for your flight on this occasion.Please proceed to the airport with your required documentation (including any vaccination and Covid test certificates that are necessary) to check-in and collect your boarding pass.
I am only flying back for the weekend for some appointments and therefore need to be on that flight. I specifically fast tracked my TSA pre-check approval so that I would have it for this flight. I added the "Known Passenger" details a month ago but now I am getting an error. There is also a notification saying "one of your destinations requires passport scanning". Please advise
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