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Thread: Penalty for not flying ticket in sequence rather than entire ticket cancellation
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Old Oct 30, 2024 | 3:51 pm
  #30  
Travel-Quinten
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Originally Posted by CyBeR
Was it KL that went to court or was it the luftwaffe, because so far as I know AFKL is the only airline with this stipulation in their CoC.
It was KLM that was brought to court in The Netherlands by the Dutch Consumers’ Association. They asked the court to rule that canceling a whole ticket after missing 1 segment/outbound flight was an unreasonable condition. KLM then proposed to change their policy into the fixed fees for reinstating the next segments of a trip (after missing/skipping one).
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