FlyerTalk Forums - View Single Post - Hilton Hawaiian Village Waikiki Beach Resort {US-HI}
Old Oct 30, 2024 | 9:42 am
  #1138  
kirkwoodj
30 Countries Visited
3M
100 Nights
15 Years on Site
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,858
Originally Posted by dmarge18
I'm assuming with housekeeping suspended, they find a way to do a crappy 'quick clean' still in between guests? Or are you changing your own sheets?
Correct, they have a separate group hired to do room changeovers, our 2 places were spotless.

Originally Posted by FlytheTail
When I was there, there were people cleaning rooms between guests. Just no service during your stay.

Following my stay, I contacted Hilton and complained about the noise, lack of housekeeping, and impacts on the restaurants. They gave me 10K points per night as compensation. I was a little disappointed, but not to the extent of following up. I heard others got their resort fee reimbursed, and another person got their last night free.
For timeshare, would only be a midweek housekeeping, so that's all we're missing. Just taking out our own rubbish. We have washer & dryer, dishwasher in the units, so no worries there.
kirkwoodj is online now