Originally Posted by
lensovet
It's because the version of Safari on that iPad no longer supports the latest web dev features.
Most of the Alaska website is no longer usable for me on macOS Mojave and I have to use Firefox instead. Of course, I could update this computer to the latest version of macOS and continue using Safari as well.
Originally Posted by
tonylop33
For me Firefox does not listed Travel Documents and also does not load some pages. One customer service agent claimed Firefox is not supported after the most recent website update. Who knows for sure if that is true. I have started using Chrome in I log into the website.
I have not been able to pull up any details of the submenu in MP using either Firefox or Chrome since last year. The Account Activity would have a split second flash for the details then revert to a log in box, despite the account is logged in. I could access the page thru Wallet or promo code submenu from the screens side bar. However an iPad6 works fine.
After the recent upgrade there is no more side bar so no way to see account activity with Firefox or Chrome, running on Window 10. The iPad 6 still works. Go figure.
I discover a bigger issue - the website drops my First Name from my Legal Name which now only shows Middle Name and Last Name. The nationality also disappears from Travel Document.
How could a website update could mess up account holder’s Legal Name? And this also seems very random, only those unfortunate ones got their names messed up, versus everyone is affected. This is truly weird.