Originally Posted by
friedablass
Hotel is responsible to rebook everyone that holds a reservation at an acceptable alternative resort at no extra charge for the room/villa. I would decide now which other resort(s) would be acceptable and would specifically request that from the W when they reach out or you can proactively reach out to them.
They rebooked me to the JW. I told them that it did not meet my requirements and asked for the St. Regis. I was told 'no' - it would be the JW or I could cancel my reservation. I canceled the reservation and rebooked under another brand.