Since the UA RTW program for DC area folks lets you choose the type of award/s that you want, it sure would be helpful if they would let you book and THEN pull the number of segments to redeem for awards--if i can not get a free XC Int'l or and XC-RTW ticket then i might just use the segments for a domestic XF ticket. But UA told me to take a leap of faith, request the type and number of awards I wanted, and THEN once I got the paper certs try and book the applicable award--they also told me the choices were Non-refundable. So, there is the possibility of being stuck with awards i can not use if the XC space is not avaialble to book once I get the certs. they also told me it could take up to 6 weeks to get the paper cert!