FlyerTalk Forums - View Single Post - Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
Thread: Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
View Single Post
Old Oct 29, 2024 | 6:56 am
  #3251  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
10 Years on Site
 
Join Date: Aug 2012
Posts: 1,400
Originally Posted by Hopsmeister
Hej!

I have very similar issue - customer service several times now refused to use my IBAN number. I also am in Sweden and when asked my bank they had no idea what bank key is. all numbers i have access to in my bank were denied.

Quote : "Kindly note that your bank details cannot be retrieved from your given IBAN so kindly provide us with the required bank details:

Bank key (4 digits)

Account number (7 digits)"

Can you please assist? The case number is FB ID 40804008.

mvh
Mikolaj
Hello Mikolaj,

I'm sorry to hear about the difficulties with the bank details. Can you please send us a private message again with your last name, so I can check on it with my colleagues from Customer Relations? Thanks in advance.

Kind regards,
Maribel
LufthansaGermanAirlines is offline  
Reply