FlyerTalk Forums - View Single Post - strange phone call from BA Customer Relations
Old Oct 29, 2024 | 4:23 am
  #1  
SeattleDavid
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20 Years on Site
 
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,724
strange phone call from BA Customer Relations

I just received a call from a Birmingham number claiming to be BA Customer Relations (and which seems to be their number) and wanting just 5 minutes of my time.

But then before proceeding they wanted my name and email address, which I refused to give and the agent wouldn't tell me anything about why she was calling without that information. So we were at a stalemate and she said she would email me with details - but nothing yet received.

All very odd, and I imagine most people here would refuse to disclose information to. a cold call like this. If it was a genuine call then there was something very unprofessional about it, and if it was a scam then it was well constructed.

But I thought it was worth sharing in case others receive something similar.
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