FlyerTalk Forums - View Single Post - Removed from 'premium seat' to economy to accommodate a family
Old Oct 29, 2024 | 12:06 am
  #6  
trustno1
All eyes on you!
15 Years on Site
 
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 518
Something similar recently happened to me. In Sept I booked for July 2025 DUB-FAO and bagged 4HK and 5K. My wife and I and my 10 year old daughter. About 2 weeks later I got an email from EI that stated due to operational reasons my seat assignments were now 7K, 2A and 3D. I phoned the Concierge line and they said it was a computer generated change. Unfortunately our original seats were gone so we were put in 3DGK. Aer Lingus couldn’t explain why the changes occurred and had a couldn’t care less attitude in dealing with me.
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