FlyerTalk Forums - View Single Post - Trying to get help for my hacked Hilton Honors account

Oct 28, 2024 | 9:43 pm

#6

squeakr

Moderator: Hilton Honors, Practical Travel Safety Issues, Information Desk & San Francisco

Join Date: Jan 2001

Location: San Francisco CA

Programs: UA, Hilton, Priceline, AirBnB

Posts: 11,315

Did you email the Fraud address?

Quote:

Originally Posted by megmeg203

Hello, I have seen many people with HH getting hacked but unfortunately my account got hacked too. The hacker logged in and changed my email address.
I immediately called HH number right after on last Tuesday. They said they will suspend my account and call me back. Points were still there at that time (checked on Amazon).
Today I noticed that the hacker took almost all my points. No one called me back. Twitter/X Hilton account didn't help me.
I DMed HH Ambassador, no response. Is there anything I can do about it or should I just give up on 140k points?
I am thinking about canceling Amex Hilton card after years of using since Hilton's customer service doesn't exist.
If anyone could help me out, I would be very glad. Thank you very much.

This would be the best way to contact.

[email protected]

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