Originally Posted by
headinclouds
My remaining segments of an AONE3 are on BA/QR/CX/UL. Ticketed by AA RTW desk. The AA PNR is showing all flights confirmed. Since all those airlines use the Amedeus PNR, I decided to check each airline BA/QR/UL all OK. CX does NOT have the flight CX252 LHR-HKG, one of the few F class flights. I did confirm with AA today that all flights are confirmed. The Finnair site could not display the itinerary for some unknown/generic reason. Since CX handles the RTW tickets in the back office, I wonder whether it makes sencse to call the USA phone line. I do NOT use whatsapp.
Suggestions?
The last time changes were made to your reservation, yours or their changes, did you get a confirmation from AA with a new ticket number? If not, the flights may be confirmed in AA's system but it may not have been reticketed.
FWIW, as a general rule after changes are made, mine or theirs, I always either receive a new confirmation or I call AA RTW desk to request a new confirmation/receipt; upon receipt, I check to make sure it contains a new ticket number. I also check itineraries every Sunday morning following possible Saturday night schedule updates. If schedule changes have occurred, pending changes to my itinerary may not have yet been ticketed.
With it being Monday, perhaps the CX252 LHR-HKG schedule has changed or perhaps an equipment change resulting in no F class on the new flight as this may put things in limbo. Another thing to look for is to compare what's in your AA reservation against EF schedules, flight numbers and equipment for your travel date(s). There may be an incongruity between what's in CX's (or other carrier's) system and what's in your AA itinerary. I've had something like this happen to an AONEn years ago.