Just my tupence worth.
Just done 3 sectors on QR long haul 2 sectors CX short haul and 1 sector BA long haul, all in Business Class on a round trip from LHR to Far East.

​​​​​​I was underwhelmed with QR, impressed with CX, restored faith in BA.

AIrport experience (including boarding) CX wins (However it's self bag tag technology at HKG is poor, took about 20 mins to use and the CX ground staff was v helpful and explained that HKG technology lagged and was one of the last stations to introduce it on the network, return from TPE used self bag drop and was v efficient ). BA a close second. Found QR ground experience especially boarding in DOH abysmal.
​​​​​Lounges QR wins
Seats BA wins( did not have Q suites on any of my QR sectors despite one was marketed as such. )
Sleep quality BA wins, even with the Ying Yang seats
Food and beverage QR and CX win
Crew BA wins - there's something personal, genuine and confident which puts me at ease. QR crew were polite but did not instill confidence across all three sectors. I like CX crew a lot too, they seem to have a good balance between polite and no nonsense.
Ground staff: CX wins
Arrival experience (including baggage delivery) CX wins, BA is quite poor in this respect, though I appreciate the arrivals lounge at T5 when Ive used it although it's showing its age.

I'll never complain about BA's IT again having tried QR.

I do this round trip twice to three times a year, mainly using the BA direct option, and then a separate CX ticket to somewhere in Asia.

Sleep quality and reliability is most important for me, and food and beverage least important to me.




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