FlyerTalk Forums - View Single Post - Will United look after us if we miss a "risky connection" in FRA?
Old Oct 26, 2024 | 12:02 pm
  #29  
jsloan
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Originally Posted by cfischer
I have 100% success with this policy. Some UA employees have even quoted it to me. Never any issue either getting vouchers or full reimbursement post travel
You're also a 1K. In the situation I described -- weather in IAH leading to a crew timeout of the last flight of the day (at about 1:30 AM) -- as a 1K, I was given a voucher (albeit, at a hotel that was full; I ended up sleeping in baggage claim after returning to the airport). The person I was trying to help, who'd arrived in J from AKL on Air New Zealand, was denied. I suppose she could have followed up with UA after the fact, although I think she ended up sleeping in the airport anyway.
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