FlyerTalk Forums - View Single Post - Please post your M&M upgrade booking experience
Old Oct 26, 2024 | 5:27 am
  #69  
aidanc
40 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Location: KEL (1 Km) or HAM (85 Km)
Programs: LH SEN
Posts: 1,134
Not sure if upgrades should be listed here.

Which route/airline did you book and which class?
Upgrade LH MUC-US from N to I (Premium Economy to Business)
Upgrade LH US-MUC from P to O (Business to First)

How many pax and how many award miles?
1 pax - 2 eVouchers in one direction, 70,000 miles in the other direction

How many days/weeks/months did you book in advance?
50+ days

Have you been able to book your preferred dates of travel?
Yes (already had a revenue booking booked online)

Were you happy with the award booking procedure (e.g. online/by phone)?
Phone upgrade - first attempt failed - same day as IT issues.
Second attempt with SEN call center went very smoothly
N to I upgrade cleared immediately
P to O upgrade was waitlisted and cleared after ~36 hours

How often did you have to check/call until you got the seats?
Zero
aidanc is offline