Not sure if upgrades should be listed here.
Which route/airline did you book and which class?
Upgrade LH MUC-US from N to I (Premium Economy to Business)
Upgrade LH US-MUC from P to O (Business to First)
How many pax and how many award miles?
1 pax - 2 eVouchers in one direction, 70,000 miles in the other direction
How many days/weeks/months did you book in advance?
50+ days
Have you been able to book your preferred dates of travel?
Yes (already had a revenue booking booked online)
Were you happy with the award booking procedure (e.g. online/by phone)?
Phone upgrade - first attempt failed - same day as IT issues.
Second attempt with SEN call center went very smoothly
N to I upgrade cleared immediately
P to O upgrade was waitlisted and cleared after ~36 hours
How often did you have to check/call until you got the seats?
Zero