Renewing a Gold nomination from GGL issue
Hey,
We're seeing an error when trying to renew a Gold nomination to another exec member, two years since the last nomination.
Error "Sorry we cannot complete your nomination as an invitation has already been sent to this nominee or email address"
Their TP year ended 8th Oct. Their current Gold status expires end of November.
GGL TP year ends 8th November
Given this is a bi-annual renewal, is the system getting confused in that we're trying to give the member a Gold 'renewal' before the card expires - but if we wait until end of November the current Gold nomination will be lost. This was OK two years ago when that member was Silver and the Gold nomination was given before the GGL TP year end of 8th November.
I'm guessing this is going to require a call to GGL?