Originally Posted by
cfischer
not entirely correct. If the OP is *G or is flying Polaris ... then UA is on the hook for a hotel and other 'care' as well.
I’ve seen no evidence that this policy is still in effect, and I was outright denied when trying to help a fellow passenger take advantage of it at IAH last year. The policy you’re quoting comes from a pre-pandemic Star Alliance policy manual that was taken offline years ago.