Logged into my account tonight on the full website and got the prompt asking if I’d like to verify my email for recovery purposes, two factor auth, etc. (don’t recall the exact verbiage). Fortunately there was a skip or set up later option. I chose that as I don’t want to enable 2FA until absolutely required for the following reasons:

1. This is DL IT we are talking about. I can imagine one getting locked out and it becoming a major hassle to get things resolved.

2. I manage several family member’s skymiles accounts and reservations. I login usually weekly to check on possible schedule changes and 2FA would be a major pain.

3. I can imagine the app logging you out and requiring 2FA at a super inconvenient time (such as boarding or monitoring the UG list).

4. Lastly, this isn’t my bank account. I understand for high yielding corporate accounts it could be a consideration, but for
my personal leisure travel, no thanks.

Just my two cents. Nice to see it as an option for the folks who want it, but hope it doesn’t become the norm. So many more areas DL could improve on IT wise before this.