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Thread: ExpertFlyer Help Desk, Information and Updates Thread
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Old Oct 24, 2024 | 12:54 pm
  #3244  
traveler18
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Sep 2005
Programs: CX Gold (lost Diamond after 15 years), AA Gold, Bonvoy Platinum
Posts: 617
Originally Posted by SNA_Flyer
My renewal just happened two days ago. I stopped auto renewal today, albeit too late. They get until tomorrow to fix this or at least issue a communication about the problem. No response and I'm going to initiate a chargeback.
It auto renewed for me a couple of months ago, but I may request a proportional chargeback based on it no longer functioning and the company being unresponsive.

Once they star dealing with multiple chargebacks then they will either reply or fold....

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