Originally Posted by
lks242
I am going to fly between CPH-HEL in economy. I want to upgrade to business using cash. I have flown this route many times before but every time one-way only. I have always got the option to upgrade but this time the upgrade tool is not giving me any options. Could it be because I selected a round-trip?
Is there any hope for me to get an upgrade, at least for one of the flights? Should I call the customer support or ask from the check-in desk at the airport?
When is the flight? If there is upgrade space, i.e. you can find AY+ J awards, the cash option usually appears around 30-60 days befors the flight.
And it doesn’t matter if it is round trip or not, but check-in desk is too late, since usually on SH they have no surplus meals.