Originally Posted by lincoln2018

i) Did each of the 6 pax either have a ticket/fare that came with baggage allowance and/or have OWSapphire+ status? ie no baggage pooling- Yes, each passenger had there own ticket which included a checked bag as OW Emerald
ii) Despite the check-in issue, did the group say "we each have a bag to check" or "we are checking 6 bags"? - We each checked our own bag and each had a bag claim ticket/ number
AA/BA OWEs are given +2 pieces allowance so if the 2 pax's tix came with 1+ pcs it's possible the 6 bags really were tagged into the 2 pax. No, we each had one bag checked to each one of us, as we each had a Iberia bag receipt, with bag claim number
Without i) I would say it's game over. ii) would help.

iii) Assuming i) is true and each bag was tagged to each pax, then the 3 bags in one PIR was a mistake/unhelpful, but not fatal

It really comes down to i), me thinks.


Thanks much for your answers, so any idea on how to proceed, now that the above facts are known.

I did receive compensation for of about $1,700, which is the amount for one bag, per the law, from what I can tell, now I want the compensation for the other 5 bags, as there are still 5 people who each had a bag in their name, that are without their bag and all of its contents, which has a much higher value of $1,700 USD. Iberia is for lack of a better word dense, when it comes to communication, as it seems quite clear to me, 6 passengers with 6 lost bags, with each passenger having their own ticket and their own bag claim receipt and number. Iberia made good one compensation for one of the 6 lost bags, now they have 5 more lost bags to compensate for, is this logical and how the EU law reads, for anyone that has a good knowledge of it.

Thanks much for helping to understand this, so I can get Iberia to compensate us for the other 5 bags they lost.