Originally Posted by
wallyt1215
I've been doing one or two MOs (usually one) about 3-4x a week for the past month. They usually just ask for my phone number and then I confirm it on the screen and say my name. Today however, after that first step, the rep was tapping away for a long time on her screen and finally asked for my DL and then input my address and other info (I saw her mouthing certain parts). Should I be concerned about shutdown or anything like that?
I purchased a MO last evening and did not experience what you did. Could it be that the associate entered the incorrect phone number and used your DL to add your name as if it were a first time registration?