Originally Posted by
Brianek
Okay thanks that's very helpful. However, I tried to get it issued with MH by using them as the first carrier via the online tool and it issued a ticket with QF!
I'll cancel that - payment is not taken and they should not be able to charge me without further authorization on my card.
I'm assuming the reason for aiming to ticket with CX is that they are much better at dealing with these tickets?
That's annoying that QF is getting MH bookings too. As long as the ticket isn't issued yet then you should be able to cancel with no penalty.
Yeah, CX isn't bad to deal with, it's not as good as AA since there is no dedicated number to call into. You still have to deal with general customer service who will then forward your request to the team that handles RTWs, but it's nowhere near as bad as QF.