FlyerTalk Forums - View Single Post - Do we get *A Gold benefits on AirNZ if we book via OTA?
Old Oct 23, 2024 | 1:08 pm
  #8  
BZNZ
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Join Date: Dec 2014
Location: AKL
Programs: NZ Elite (*G), IHG Gold Elite, Accor ALL Gold
Posts: 232
I agree the booking fees are a rip off and I find the agents are insistent on charging them even to Elite Air NZ members. If I were you I'd grab evidence (screenshots from Google Flights & Air NZ website) and make a formal complaint to try get refunded for the contact centre fees. You booked through them because the website doesn't show the cheapest fare.

​​​​I honestly wonder how much people are getting overcharged through the website as I've come across this myself a few times.
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