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Thread: UA's Cart ID, what is its use? Where can you find it?
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Old Oct 23, 2024 | 11:26 am
  #3  
uanj
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20 Years on Site
 
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 3,831
Originally Posted by SFO 1K
If you're shopping for an itinerary and you end up with a ticketing issue, make a note of the Cart ID and then when you call in, provide that.
The agent can pull the Cart ID and work with you. Depending on the itinerary, they may be able to honor a fare. Award tickets and tickets with carriers other than United would be exempt, plus a few other minor exceptions.
It's important to call in right away, as the Cart ID validity is time constrained.
Thanks, the problem I run into from time to time is always a money ticket, usually all on UA. And your advice is appreciated, will try it!
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