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Old Oct 23, 2024 | 5:55 am
  #614  
mjack99
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Originally Posted by Dr. HFH
Depends on how you requested them. If you gave the AA RTW agent the entire itinerary up front, then some of the segments may automatically be married by the system on connections. When I book (I only use the AA RTW desk), I feed the agent one flight at a time, wait for the agent to confirm that the flight is available in the fare bucket I need (D), and that s/he has grabbed it for me and added it to the itinerary s/he's building for me. When that's all done, then I give him/her the next flight that I want.
I am pretty sure I did it one sector at a time. But the agent who now fixed the problem told me that if the connection time is less than 4 hours it will be automatically married. I will make sure that there are no sectors with less than 4 hours connection time in the future to keep things flexible and not have this issue again.
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