Originally Posted by
KDCAflyer
I'd contend that CLT has the worst layout of any large hub airport in the US (the narrow alleyways are an absolute killer, especially at the RJ concourse). I've utilized almost every legacy hub airport in the US, and none is more affected by congestion, cascade delays, and general unpredictability from a passenger perspective.
PHL is pretty bad with respect to the narrow concourses. Yes, the RJ Term F is actually nice, as is A-West. But A-East and B through E are “eh” at best.