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Thread: Finnair/AY award/redemption booking/ticket thread
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Old Oct 22, 2024 | 4:21 pm
  #1015  
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Join Date: May 2024
Location: LAX
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Originally Posted by Phrastus
Is it likely that customer service (via chat) will allow me to change my ex-ORD award flights to have an origin in LA or Dallas? Now that AY stops flying to Chicago in August, and I was going to have to position there from California anyway, I would rather fly out of a much closer airport. If they aren't likely to do an origin change, then I should probably just cancel and rebook by myself, right? What do you all think?
I just did an award ticket change from DFW to LAX via chat.

They will charge you 50 EUR per passenger + any differences in taxes and fees on your original booking and new booking.

It's pretty seamless. Took maybe 15 minutes after getting connected.
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