Originally Posted by
Tobias-UK
Given what is stated in the OP, I suspect “suspicious activity” were the words used by BAEC rather than “inactivity”.
I'm just quoting the OP :-
or, (and this is ridiculous,) "inactivity."
If the Avios were nearing expiry, could the "TA" have used them in the hope of extending them, and then assumed that cancelling would re-deposit? I assume that cancelling an Avios flight would lose the Avios if they had expired?