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Thread: Can see availability online, but agent can’t see?
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Old Oct 21, 2024 | 11:42 pm
  #14  
pf007
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Originally Posted by VE105
Is it true that in the past, DM could call hotline directly and agent would release award seat instantly upon DM's request? And such "preferential treatment" is replaced by the DM special inventory?
Yes to the former (for most flights anyways; it'd have to mean quite a lot of potential revenue lost for CX for them to refuse to release)
One of those unwritten benefits for the airline's loyalists
see also: FT discussions w.r.t. birthday or MPC anniversary upgrade

IDK for the latter, and wouldn't want to jump to a rash conclusion, do any other FT members have any DPs?
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