Originally Posted by
pf007
Directly messaging CX to get inventory (smirk!)
it's not a secret that CX DMs have access to special inventory, as a reward for their loyalty
such is marked with a black icon/badge
If you don't know what it is, then you probably don't have access to it

Is it true that in the past, DM could call hotline directly and agent would release award seat instantly upon DM's request? And such "preferential treatment" is replaced by the DM special inventory?