FlyerTalk Forums - View Single Post - CX's policy for refunding partially used ticket?
Old Oct 21, 2024 | 10:15 pm
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xcfly
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Originally Posted by AmD950
Yes, they keep enough data to tell the pricing of your ticket.
For HKG-JFK ticket, a single way ticket will usually cost 70-9x% of the return ticket; if you want to cancel the partially used ticket, you might only receive the tax back because they also impose a cancellation charge.
if my ticket was bought at E class, wondering if they will use the higher tier (R class) or even full fare (W class) to price the single ticket? One way E class was available when the ticket was ticketed.

And if CX will use historical data on the date of booking, theoretically I could ask CX to provide an estimate of refund in the hypothetical scenario of cancelling the return ticket ?
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