Originally Posted by
Zacnlinc
My issue is why can't the airlines train the GA staff better to do the policing of the queue as I've experienced in places like Korea, Japan and, Hong Kong?
Well, all three of the places you mention inherently understand orderly queues which no doubt makes it seem like the GAs are shining.
Taking public transport in Korea, Japan, and Hong Kong is a real eye opener for the US how people can self-manage queues to make things easier for everyone.