FlyerTalk Forums - View Single Post - (Fare gone) EI (business) RT booked through Alaska ~ $1,200
Old Oct 21, 2024 | 5:20 pm
  #56  
hur88
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15 Years on Site
 
Join Date: Jan 2009
Location: LAX
Posts: 605
Originally Posted by downinit
I was on hold for nearly an hour just to select the seats, and I've been waiting for a response on WhatApp for five hours for a different reason. Seems like this one was quite popular, or else EI just has really terrible customer service. I could book a virtually identical open-jaw in J on SAS for the same dates next summer for $1000 more. It was certainly a good deal, but it won't be the end of world if they refuse to honor it.
Their customer service is just terrible. I was on hold for an hour last week to select seats in Economy.
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